Only a glimpse at the career path of this legend says it all... Erik Luts began his career with Kredietbank/KBC group in 1988 as Computer Literacy & Self-Study Training Manager and was promoted to Payments & E-Banking Product Manager in 1991. At that time, he was also made a member of the Management Committee for Isabel (the main supplier of multi-bank services for business users in Belgium set up in 1995 on the initiative of four large banks, including Kredietbank/KBC). In 1996, he was appointed ICT Manager for the branch network, then General Manager, ICT Development, and in 2003, General Manager of the ICT Data Centre. From 2004 to 2006, he was a Member of the Management Committee of Nova Ljubljanska banka (NLB), KBC’s banking subsidiary in Slovenia, where he was responsible for ICT and preparing NLB for the introduction of the euro. He returned to Belgium in 2006 in the role of General Manager, Training, Education & Recruitment. He was Senior General Manager, HR, Facility Services & Financial Reporting at the Belgium Business Unit of the KBC group from 2008 to 2013. He has been Senior General Manager, Direct Channels & Support at that business unit since 2013 and was also appointed Chief Innovation Manager for the KBC group in 2016. In 2017, he became member of the Executive Committee of KBC Group.